ki88 Privacy Policy – How We Handle Your Personal Data

When you register an account on ki88, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect information you provide when you contact our support team, complete identity verification, or update your account profile. This information is necessary to create and maintain your account, verify your eligibility to play, and process your deposits and withdrawals in Philippine pesos. All data you submit is stored securely and accessed only by authorised ki88 stafffor the purposes described in this policy. We will never share your registration details with unrelated third parties without your explicit consent.

When you visit and use the ki88 platform, we automatically collect certain technical data to help us operate and improve the service. This includes your IP address, device type, browser version, operating system, pages visited, session duration, and the links you click within the platform. We use this data to monitor platform performance, detect unusual activity, and ensure a smooth and secure experience for all Filipino players. Automatic data collection also helps us understand how members navigate the site so we can make improvements that benefit the overall user experience. This technical information does not identify you personally on its own, but may be combined with your account data for security and fraud prevention purposes.

To process deposits and withdrawals in Philippine pesos, ki88 collects transaction-related information such as your chosen payment method, transaction amounts, timestamps, and reference numbers. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted channels in compliance with applicable financial regulations in the Philippines. Transaction records are retained for the period required by law and for the purpose of resolving any disputes that may arise. If you have questions about a specific transaction, our support team can access your transaction history to assist you. All financial data is treated with the highest level of confidentiality and is never shared with unauthorised parties.

ki88 uses the personal information we collect for a number of clearly defined purposes that are directly related to operating the platform and serving Filipino players. Your data is used to verify your identity and age eligibility, manage your account, process payments, provide customer support, and send you important account-related notifications. We may also use your information to comply with legal obligations, prevent fraud, and enforce our Terms and Conditions. Where you have opted in, we may send you promotional communications about new games, offers, or platform updates — you can opt out of these at any time by contacting support or updating your account preferences. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected.

ki88 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by applicable law. Any such disclosure will be limited to what is strictly necessary and will be carried out in accordance with our legal obligations. We will notify you of any data sharing where we are legally permitted to do so.

As a registered member of ki88, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your account and associated data subject to our legal retention obligations. You may also request that we restrict the processing of your data in certain circumstances, or object to processing carried out on the basis of our legitimate interests. To exercise any of these rights, please contact the ki88 support team via live chat or by emailing [email protected], and we will respond to your request within a reasonable timeframe. We are committed to making it straightforward for every Filipino player to manage their own data. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

ki88 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and keep your session secure while you are logged in. Cookies are small text files stored on your device that help us recognise you when you return to the site and allow certain platform features to function correctly. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period to remember your settings. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain parts of the ki88 platform. By continuing to use our platform, you consent to our use of cookies in accordance with this Privacy Policy.

ki88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered members via email or an in-platform notification. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. Your continued use of the ki88 platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.